Communication Strategies

Our Communication Strategies course will help participants understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit

for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.

Course Objectives:

At the end of this course, participants should be able to:

• Understand what communication is
• Identify methods of communication
• Identify barriers to communication and how to overcome them
• Develop non-verbal and paraverbal communication skills
• Use the STAR method
• Listen actively and effectively
• Ask good questions
• Use appreciative inquiry as a communication tool
• Adeptly converse and network with others
• Identify and mitigate precipitating factors
• Establish common ground with others
• Use “I” messages