Developing Emotional Intelligence

Emotional intelligence is a skill that can be developed to help maximize personal and professional success. The Developing Emotional Intelligence course will provide participants with the tools to gain control over emotions, navigate challenging situations, and communicate empathetically. With emotional intelligence, you can build a happy and prosperous life.

Course Objectives:

At the end of this course, participants should be able to:

• Define emotional intelligence and emotions
• Identify the components of emotional intelligence
• Identify tools to gain control over emotions
• Determine effective verbal and nonverbal communication skills
• Successfully execute conflict resolution and manage relationships with others
• Identify the benefits of being emotionally aware
• Recognize ways to apply emotional intelligence in the workplace
• Determine ways to make a great impression on others